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Mina Wild Inc. (“Mina Wild”) provides the content and services available on this website to you subject to the following Terms & Conditions and policies which you may find throughout our website which are deemed to be part of and included within these terms and conditions (collectively, “Terms and Conditions”). By accessing this website, you are acknowledging that you have read, understood, and you agree, without limitation or qualification, to be bound by these Terms and Conditions. MinaWild.com reserves the right to change, modify, add or remove portions of the Terms and Conditions at any time. Any changes will be posted in this document and will become effective immediately upon being posted. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

Return/Refund Policy

All sales are final.  

Shipping Policy and Out-of-Stock Products

We will ship your product by standard mail as it becomes available. Usually, products in stock ship the same day if ordered by 12:00PM, or by the next business day if your order is received after this time and for orders received on the weekends or any major holiday. However, we cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Mina Wild or other parties only as an estimate.

There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. Out-of-stock orders will be delivered to the client approximately within four (4) to six (6) weeks after the purchase. This period is necessary since production takes a certain amount of time. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Mina Wild does not ship internationally.

Taxes

Mina Wild shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state.

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Credit Cards

We accept the following credit cards: Visa, MasterCard, Discover and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Privacy and Security Policy

We understand, respect and share your concern about privacy. Your personal information is private and secure. We keep and access only that which is needed to process your order. We use Secure Sockets Layer (SSL), an encryption technology process to handle your credit card information. We assure that every transaction you make at MinaWild.com will be safe. If you have questions regarding this Policy, email us at Clara@MinaWild.com.

Cancellation Policy

Each product of Mina Wild Inc. is custom-made for the client. If after placing the order, you wish to cancel it, and your product has not yet been shipped, you may do so without incurring any charges. You must notify Mina Wild Inc. by email at Clara@MinaWild.com (Please type “ORDER CANCELLATION” in the subject line). No cancellation will be effective unless Mina Wild Inc. confirms it in writing. In case the product has been shipped, we would not be able to accept any cancellations.

Incorrect Product Delivery

Upon delivery of the product a client is obliged to inspect the product for defects and conformity with the order. In case an incorrect product is delivered, the same has to be reported within 24 hours upon receipt of the product by sending an image of the same through an email at Clara@MinaWild.com. A replacement with the correct product will be dispatched within 1 business day unless the item you have ordered is out-of-stock, which will delay fulfilling your order. Out-of-stock orders will be delivered to the client approximately within four (4) to six (6) weeks after the purchase. If the incorrect product is reported after 24 hours upon receipt but before 72 hours, you will be charged a 25% non-refundable restocking fee. Incorrect products reported after 72 hours upon receipt cannot be returned and the sale is final. Shipping fees are nonrefundable.

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Damaged Product Delivery

If the product delivered to you is damaged before you receive it, kindly do not accept the product. Kindly report the same within 24 hours upon receipt at Clara@minaWild.com. A replacement with the good quality product will be dispatched upon receipt of the damaged product, unless the item you have ordered is out-of-stock, which will delay fulfilling your order. Out-of-stock orders will be delivered to the client approximately within four (4) to six (6) weeks after the purchase. If the product is damaged after the product is delivered, the product cannot be returned. Shipping fees are nonrefundable.

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Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Mina Wild reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Disclaimer


When you purchase from Mina Wild Inc., you understand that you are buying handmade items and therefore there may be some discrepancies among said items. While we strive to be error-free, there may be typographical errors, inaccuracies, or omissions in any part of this website, including product descriptions, pricing, and availability.

In the event a product is listed at an incorrect price due to typographical error, Mina Wild shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Mina Wild Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Mina Wild Inc. shall immediately issue a credit to your credit card account in the amount of the incorrect price.

We reserve the right to correct or update any error at any time without notice, including after you have submitted your order. We do our best to show product colors accurately, but color shades may appear different depending on the monitor or digital device. Additionally, items may vary in color shades when displayed on the website due to photographic quality. Therefore, we cannot guarantee the accuracy of colors shown in the photos. Any marks or imperfections on skins are not damages, defects, or flaws, but are part of the natural beauty of the skin and design of Mina Wild creations.

Representations and Warranties and Limitation of Liability

Mina Wild Inc. website is presented “As Is”. Except to the extent implied by applicable law, we make no representations or warranties that the product descriptions, colors, information or other content available on the website are accurate, complete, reliable, current, or error-free.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of the State of Florida.